CEM AFRICA 2024 | 30 JULY – 1 AUGUST 2024 | CAPE TOWN | CENTURY CITY CONFERENCE CENTRE

CXA’s are connected with the annual Customer Experience Management Summit. The Award ceremony will take place at the end of CEM Day 1 – 30th July 2024

We explore the pivotal themes that drive current and future trends in customer experience (CX). Our aim is to provide you with a comprehensive understanding of the forces shaping CX practices today and offer valuable insights into emerging trends that will shape the industry tomorrow. Engaging discussions and expert perspectives await, as we delve into the strategies, tools, and best practices that propel CX forward.