Turning challenges into opportunities

Pam du Plessis, the managing director at the helm of
Invincible Valves, is an enterprising woman with global
awards under her belt to prove it. She talks to Emma
Dawson about her company’s success, its culture and
the positive impact they have on young people’s lives.
Established in 1982 by Rob Macpherson and Paul Kirchmann, Invincible
Valves began operating as a valve reconditioning and rubber lining
business. From inception, the company has grown from strength to strength
and is now one of the top valve distributors, reconditioners and rubber
liners for the South African market. ‘We have a broad array of new valves
that we distribute globally, as well as its own brand, the Inval® range,’
comments Pam.
Over the last few years, to keep pace with changing technology, industrial
advancements, and customer demands, Invincible Valves has restructured
and diversified to other industries. ‘Since the business was taken over by new
management in 2013, each department has been reshaped into a simple
team structure with a team leader and no more than five others in a team.
We’ve also upgraded our IT infrastructure to ensure more efficiency when
responding to customers’ needs. This also provides more accurate feedback,
and the ability to speed up processes by submitting documents with ease,’ Pam
points out.
Products and markets
Invincible Valves’ primary markets include the global mining industry, as well as
power generation, paper and pulp, water and sewerage, fisheries, and many
more.
The company supplies a full range of imported and locally-manufactured lowpressure
valves with all the control mechanisms they required. ‘We also offer a
reconditioning service for these valves and fittings and have an in-house rubber
lining facility for valves, pipes and fittings. This service is used by many of the
country’s major valve manufacturers,’ Pam adds.
‘It’s Invincible Valves’ simple structure that I believe makes it easier to work
within the parameters of the business,’ explains Pam. ‘This philosophy is also
rolled out to our stakeholders, which means that our customers enjoy our flexibility
and commitment to service excellence too. ‘We also offer a number of ancillary
services that give customers the one-stop-shop deal they’ve come to expect from
us.’
Valves are an essential part of our daily lives – just consider the plumbing
in homes and offices as an example. Each time you turn on a tap, you’re
operating a valve that controls the waterflow and enables you to open, close
or control the speed of the flow. On the industrial side, valves are of utmost

importance for the operations of most industrial processes that use oil, water
and or gas.
‘At any given time, Invincible Valves has 90 days of stock on the floor. Our
ordering process works on minimum stock levels and is replenished monthly.
We have a team of technical sales personnel in the office and on the road
who have combined industry experience of more than 100 years. We also
have excellent working relationships and access to our principles, which
enables us to offer the best advice for any query,’ Pam comments.
To service the African market, Invincible Valves has agents located throughout
the continent.
At the helm
Invincible Valves operates under a new-age management system with team
leaders who have each been promoted from within the organisation. ‘With just
five employees on each team, these leaders can forge meaningful relationships
with their team members and easily identify training needs or social issues, for
example. Each team leader reports to me, and we have an open-door policy
and family-value system,’ Pam insists.

MyBroadband Underground Mobile Networking

The Mobile Networks and Mobile Networking Technologies conference will take place at The Venue in Melrose Arch on 21 February 2018, and it is set to be an excellent event.

Speakers include SqwidNet CEO Reshaad Sha, VAST Networks CEO Grant Marais, Poynting chairman Prof. Andre Fourie, MTN GM for Engineering Zoltan Miklos, and Ericsson’s Head of Networks Solutions Ahmad Husseini.

If you work in the South African ICT and telecoms industry, it is a must-attend conference.

You can attend the event at a discount using the voucher code below. Conference tickets include all aspects of the event, including food and drinks.

  • VIP Discount Voucher Code: MyBroadbandVIP2018
  • VIP Group Discount Voucher Code (5 tickets or more): GroupBooking2018

Please note that less than 50 tickets are still available for the event, and these seats will be allocated on a first-come-first-served basis.

We look forward to seeing you at the conference on 21 February 2018.

AFRICA ENERGY INDABA KICKS OFF NEXT WEEK LAST CHANCE TO REGISTER!

The Africa Energy Indaba Conference is the definitive energy conference for Africa providing an annual programme that shapes energy policy for the African continent. The event comprises of the 2-day main conference, and several official side events that occur during the same week at the Sandton Convention Centre.

The conference will provide an opportunity to:

  • Debate policy
  • Review industrial progress and market trends
  • Discuss the efficiency of various public support mechanisms and public-private partnerships across the continent
  • Review new data and the latest technological trends globally

Delegates in the early stages of their careers will have an unprecedented opportunity to develop their knowledge and understanding of the energy sector and to lay the foundations for their role as “Future Energy Leaders”.

Why should you attend?

  • Update your knowledge on the current trends within energy across the African continent with input from global authorities
  • Explore future trends to position your business as effectively as possible
  • Explore the growing interest in ‘green’ and sustainability issues in the context of developing countries. New opportunities will emerge and new careers will be created
  • Understand the research needed to transform the primary energy related industries of oil, gas and coal so these abundant resources can continue to be exploited responsibly
  • Discover examples and best practices from other industries
  • Find out how government and business leaders plan to address the energy demand
  • Share ideas and network with business associates in a rewarding, off-the-record setting
  • Understand how the new energy landscape is creating new opportunities to address our continent’s challenges, improve the way we work, impact training and development and attract new talent and technology to Africa.

Delegates, drawn from all continents, represent an unrivalled combination of industry experts, project developers, financiers, energy users, government officials and manufacturers.

Network with personalities in the following areas:

  • Government & Municipality
  • Project Developers/Consultants/Analysts
  • Environmental Engineering
  • Equipment & Technology Solutions
  • Banks/Investors/Insurance
  • Automotive & Transport
  • Green Energy
  • Commodity Traders / Agents & Brokers
  • Associations & Press

Register to attend the Africa Energy Indaba 2018 and benefit from:

  • Networking amongst more than 600 senior level energy sector experts and decision-makers planning and developing the 21st century energy requirements for Africa.
  • Hearing from more than 160 expert speakers discussing the latest and best industry practice.
  • Visiting over 100 leading energy suppliers showcasing the latest technologies, equipment and services.
  • Reviewing policy and regulation, industry progress and changing market trends.